Everything You Need to Know About the Lifeline Program

Everything You Need to Know About the Lifeline Program

If you’re a first-time user of the Lifeline program, you might be wondering how the program works. In this article, you’ll learn the cost of the service, eligibility requirements, and a compliance plan. You can also navigate https://entouchwireless.com/states/pennsylvania-lifeline-free-phone-service/ for more information. After you finish reading, you’ll be a pro! So what’s the Lifeline Program, and why is it essential to your home phone service?

Cost of service

The government’s subsidy for Lifeline has been increasing in recent years, but it still doesn’t cover the entire cost of the phone service. Lifeline service started as a subsidy for landline phone service for low-income families, but the addition of cell phones has significantly increased the overall cost. For example, in Minnesota, the government paid phone companies about $9.5 million to provide Lifeline service in 2013, an increase of 60 percent from the previous year. The average Lifeline phone bill in 2011 was $5.9 million; in 2012, it was $9.1 million.

You can’t use your phone with Lifeline in all areas of the country, and you’ll have to pay for additional lines. However, if you can afford the service, you can get it free. Lifeline also offers deals throughout the year, so it’s worth checking with customer support to see if you qualify. Lifeline has several fees, but if you use their live chat, you can get all of them waived.


The federal government has created an income-based eligibility system for the Lifeline Program. The Oregon Public Service Commission (OPUC) is administered the program, which is contracted by the State Department of Health and Human Services (DHHS). Lifeline and Link-Up eligibility is automatically renewed once the customer’s social security number is verified. Those whose queries are rejected are sent a contingency letter and risk losing discount service.

Lifeline Program

There are several factors to consider when determining your eligibility for LifeLine. For example, not all states offer new customers discount rates for the LifeLine serving addition; someone states charge the total residential rate for LifeLine customers when they first enroll. Once they are certified, however, they receive a credit for the LifeLine program’s lower rate. Because of these high pre-qualification costs, the program may discourage low-income Californians from applying, thereby excluding traditionally hard-to-reach demographic groups.


Eligible telecommunications carriers must provide valid certification to the Commission to prove that their subscriber meets the eligibility criteria for the Lifeline program. These documents may include a current or previous year’s statement of benefits from a qualifying assistance program or notice of participation in another program. These documents also must be in English. In addition, the National Verifier must obtain the subscriber’s signed certification or other documentation demonstrating their eligibility.

To qualify for the Lifeline program, consumers must be from low-income households that are part of specific federal programs. The consumer’s household income must fall below 135% of the national poverty level. Those on Medicaid, Supplemental Security Income, or Federal Public Housing Assistance may qualify. These programs verify eligibility yearly, so you must check your eligibility each year. For more information, you can visit USAC’s website.

Compliance plan

After announcing the new rules, the FCC Wireline Competition Bureau recently approved two compliance plans for the Lifeline Program. The changes come just months after the agency issued the April 27 Lifeline Modernization Order, which dramatically changed the program and put it on a path to support broadband. So although the new rules aren’t entirely unexpected, carriers still need to review their plans to ensure they are in line with federal and state laws.

The new rule will also affect non-ETCs that previously purchased discounted Lifeline wholesale services and offered them to low-income consumers before the Commission ruled. These providers must establish a compliance record with all Commission requirements and provide documentation upon request. Further, these providers should avoid selling discounted Lifeline services to consumers without a transparent business model, as they don’t necessarily have a good business plan. In addition, non-ETCs will also need to comply with the new rules by ensuring a good compliance plan.

Requirements for participation

If you are wondering if you qualify for the Lifeline Program, there are some things you need to know before signing up. The program has been in existence for 35 years and offers low-income consumers discounts on their telephone service. However, the program has recently been reformed to expand its eligibility criteria to other essential communications services. The new requirements went into effect on January 27, 2020, but you can also give your opinion on further reform proposals.

You must be a U.S. citizen and meet specific requirements before enrolling in the program. The eligibility criteria are listed below. First, you need to have a working telephone. Next, you must have a landline or cell phone. This device must be within 100 feet of your home. Next, you need to provide the phone number of the person you want to enroll in the program. After that, you must apply for the Lifeline Program.